Chuck, the Operations Manager of Wentworth Publishing, Requires All Seven

Multiple Choice

Chuck, the operations manager of Wentworth Publishing, requires all seven branch offices to use the same type of computer and operating system. This simplifies both the communication and training processes for employees who frequently transfer between offices. Here Chuck can best be described as coordinating the offices by _____.

A) plan
B) network
C) formalization
D) mutual adjustment
E) standardization