Which One of the Following Is Not a Reliable Measure

Multiple Choice

Which one of the following is not a reliable measure of how well a company's current strategy is working?

A) trends in the company's sales and earnings growth
B) the company's development of human capital,organizational capital,and information capital
C) changes in the firm's image and reputation with its customers
D) the company's overall financial strength
E) evidence of improvement in internal processes such as defect rate,order fulfillment,and employee productivity