Mich Inc, a Hardware Store, Has a Rating System in Place

Multiple Choice

Mich Inc., a hardware store, has a rating system in place that rates employees on their friendliness, usefulness, and product knowledge.Based on the ratings an employee receives, he or she gets an incentive.The compensation strategy followed by Mich is most closely described as a:

A) customer-focused strategy.
B) cost-cutter strategy.
C) innovator strategy.
D) differentiation strategy.