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  3. Study Set
    Compensation Study Set 1
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    Exam 1: Pay-For-Performance: The Evidence
  5. Question
    If the Objective Is to Increase Customer Satisfaction, Then Incentive
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If the Objective Is to Increase Customer Satisfaction, Then Incentive

Question 9

Question 9

True/False

If the objective is to increase customer satisfaction, then incentive programs and merit pay might be used to pay for performance.

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