What Is Enterprise Resource Planning

Multiple Choice

What is enterprise resource planning?

A) The analysis and redesign of workflow within and between enterprises.
B) A standardized set of activities that accomplish a specific task, such as processing a customer's order.
C) A system that integrates all departments and functions throughout an organization into a single IT system so that employees can make decisions by viewing enterprise wide information on all business operations.
D) A system that involves managing all aspects of a customer's relationship with an organization to increase customer loyalty and retention and an organization's profitability.