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    Business Driven Technology Study Set 2
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    Exam 11: Building a Customer-Centric Organization Customer Relationship Management
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    List and Describe Several Benefits an Organization Can Receive from CRM
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List and Describe Several Benefits an Organization Can Receive from CRM

Question 13

Question 13

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List and describe several benefits an organization can receive from CRM.

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(1) Provide better customer service, (2)...

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