What Is the Continuous Process Improvement Model

Multiple Choice

What is the continuous process improvement model?

A) A standardized set of activities that accomplish a specific task, such as processing a customer's order
B) Rules and policies that result in a product or service that is received by an organization's external customer
C) Rules and policies that are invisible to the external customer but essential to the effective management of the business and include goal setting, day-to-day planning, performance feedback, rewards, and resource allocation
D) An attempt to understand and measure the current process and make performance improvements accordingly