Which of the Following Factors Best Explains Why It Was

Multiple Choice

Which of the following factors best explains why it was tougher for Amazon.com to build trust in its e-commerce website compared to Walmart?

A) Amazon.com did not have a smooth online checkout process compared to Walmart.
B) Amazon.com was a privately-owned firm compared to Walmart, which was publicly traded on the stock exchange.
C) Unlike Walmart, Amazon.com did not operate out of physical retail locations.
D) Amazon.com relied mostly on advertising and word-of-mouth publicity to promote itself.