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  2. Topic
    Computing
  3. Study Set
    Using Information Technology
  4. Exam
    Exam 2: Information Systems and Strategy
  5. Question
    ________ Are the Costs That Customers Incur When They Change
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________ Are the Costs That Customers Incur When They Change

Question 17

Question 17

Multiple Choice

________ are the costs that customers incur when they change suppliers.


A) Network costs
B) Switching costs
C) Overhead costs
D) Opportunity costs

Correct Answer:

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