Multiple Choice
Which of the following is the reason why speech data is gaining importance in call centers?
A) It holds no patterns and therefore requires no analysis.
B) It can be optimized and stored in lesser storage capacities than text data.
C) Every individual has the same vocal pattern; therefore, it requires no analysis.
D) The analysis of the tone of voice and tempo reveals valuable information.
Correct Answer:
Verified
Correct Answer:
Verified
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