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    Statistics
  3. Study Set
    Operations and Supply Chain Management
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    Exam 2: Quality Management
  5. Question
    Which Term Refers to a Customer Associating the Quality of a Product
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Which Term Refers to a Customer Associating the Quality of a Product

Question 46

Question 46

Multiple Choice

Which term refers to a customer associating the quality of a product with the image of the company?


A) Reputation
B) Aesthetics
C) Special features
D) Durability
E) Conformance

Correct Answer:

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