Jill,a Helicopter Pilot in the Army,went on a Training Flight

Multiple Choice

Jill,a helicopter pilot in the Army,went on a training flight with Marine pilots who had never flown with a woman before.The Marines were visibly uncomfortable.Jill explained to them that even in the Army most of her flights were with men,and those men did not treat her differently.Jill demonstrated ____ in order to put the men at ease.

A) a willingness to communicate
B) diversity training
C) cross-cultural training
D) organization culture modification
E) designing new organizational practices