For Many Years,the Same First-Line Manager Supervised the Preparation of Campbell

Multiple Choice

For many years,the same first-line manager supervised the preparation of Campbell soups.He knew,for instance,that the thermometer on one vat consistently read 2 degrees higher than it actually was.He also knew by smell and consistency when to add additional ingredients and when a soup was ready for canning.A year before his retirement,Campbell hired ____ to follow him around and collect his information in the form of if-then statements and then to create a computerized information system to replicate that knowledge.

A) knowledge workers
B) technical specialists
C) computer engineers
D) data analyzers
E) information processors