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    Exam 11: Product, Branding, and Packaging Decisions
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    The More Familiar Customers Are with a Brand, the Harder
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The More Familiar Customers Are with a Brand, the Harder

Question 38

Question 38

True/False

The more familiar customers are with a brand, the harder their decision-making process will be.
Familiarity with a brand makes the decision-making easier, not harder.

Correct Answer:

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