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    Management Study Set 20
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    Exam 16: Control Systems and Quality Management: Techniques for Enhancing Organizational Effectiveness
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    Which of the Following Is Not a Perspective of the Balanced
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Which of the Following Is Not a Perspective of the Balanced

Question 39

Question 39

Multiple Choice

Which of the following is not a perspective of the balanced scorecard?


A) internal business
B) external processes
C) financial
D) innovation and learning
E) customer

Correct Answer:

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