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A Server Expects a Group of Poorly Dressed Customers to Be

Question 54

Multiple Choice

A server expects a group of poorly dressed customers to be stingy tippers and gives them poor service,so he gets the result that he expects,a very small tip.This is an example of


A) the halo effect.
B) selective perception error.
C) fundamental attribution bias.
D) self-serving bias.
E) a self-fulfilling prophecy.

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