True/False
Dwayne,the sales manager of IT Sales,mentioned to his assistant,Marla,"I just got off the phone with one of our best customers and he told me about quite a few customer service issues,and I'm glad he took the time to call.You know most people will not call companies when they have a problem;they just tell friends,family,and coworkers." This statement about who customers call when complaining about faulty customer service is accurate.
Correct Answer:
Verified
Correct Answer:
Verified
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