Gregory Was Talking with Tom,his Assistant Manager,saying,"When I Make a Decision

Multiple Choice

Gregory was talking with Tom,his assistant manager,saying,"When I make a decision on which employee to pick to do a project,I use three simple factors,which I call my decision making "rules of thumb." I consider their attitude and knowledge,and how hard they work." Gregory's rules of thumb,which he uses in decision making,are known as _____.

A) thought steps
B) decision steps
C) planning model
D) the domino effect
E) heuristics