Betty Reports to the Front Desk Manager

Multiple Choice

Betty reports to the front desk manager.Betty is responsible for directing the team activities of four cashiers who are responsible for developing a plan to improve customer service.Betty does not have authority over other team members,but she provides guidance,instruction,and direction to them.Betty is a(n)

A) lower-level manager.
B) team leader.
C) advisory manager.
D) director of the board.
E) top-level manager.