When a Company Experiences a Lack of Focus, the IT

Multiple Choice

When a company experiences a lack of focus, the IT unit can become overwhelmed as it tries to deliver many projects that may have little company-wide value or can't be implemented well simultaneously. This is often the result of senior management failing to answer the question:

A) Which IT capabilities should be companywide?
B) How much should be spent on IT?
C) Which business processes should receive our IT dollars?
D) Whom should we blame if an IT initiative fails?