The Consequence of Failing to Establish How Good IT Services

Multiple Choice

The consequence of failing to establish how good IT services really need to be is:

A) The company may fail to develop an IT platform that furthers its strategy, despite high IT expenditures
B) Excessive technical and process standardization limits the flexibility of business units
C) IT is overwhelmed with projects that have little companywide value
D) The company may pay for service options that, given its priorities, aren't worth the money