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____ Is a Contingency Factor That Can Influence the Success

Question 103

Multiple Choice

____ is a contingency factor that can influence the success of a TQM program in a negative way.


A) Continuous improvement is a way of life
B) TQM serves to enrich jobs and motivate employees
C) Problem-solving skills are improved for all employees
D) Participation and teamwork are used to tackle significant problems
E) Union leaders are left out of QC discussions

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