Multiple Choice
When project managers reduce the intensity of the conflict by smoothing over differences or interjecting humor when dysfunctional conflict arises, they are attempting to _________ the conflict.
A) Eliminate
B) Control
C) Mediate
D) Arbitrate
E) Encourage
Correct Answer:

Verified
Correct Answer:
Verified
Related Questions
Q13: Identify and briefly describe the five strategies
Q18: A general guideline for running effective meetings
Q28: Most project managers advocate the use of
Q40: While some conflict can be beneficial, the
Q42: Strategies to manage dysfunctional conflict do NOT
Q59: A project manager should be wary of
Q63: Two of the biggest challenges involved in
Q78: The text states that when managers are
Q94: Over the course of a project, the
Q100: Team members can be upset and dissatisfied