At the Heart of the Six Sigma Program Is a Five-Step

Multiple Choice

At the heart of the Six Sigma program is a five-step process called D-M-A-I-C.These letters denote a major activity that must be completed to achieve the objectives of Six Sigma.These activities are:

A) Define, Measure, Analyze, Improve, Control.
B) Define, Measure, Analyze, Inquire, and Compare.
C) Define, Measure, Analyze, Involve, and Cost.
D) Define, Measure Analyze, Improve, and Compare.