Multiple Choice
The most important activity for ensuring repeat sales is:
A) understanding the prospect's product line.
B) prospecting on a regular basis.
C) getting multiple referrals.
D) expanding the sales territory.
E) providing follow-up and service.
Correct Answer:

Verified
Correct Answer:
Verified
Q14: After a sale has been made,there is
Q15: What is account penetration? What determines a
Q16: The three levels of customer relationship selling
Q17: Service quality is not determined by customer
Q18: Charles Landon sells software to large manufacturing
Q20: The third level of relationships,intimate friends,applies to
Q21: When does a salesperson achieve the most
Q22: What can you as a salesperson do
Q23: A salesperson should consider _ when determining
Q24: An effective salesperson converts follow-up and service