Multiple Choice
If you walk into your prospect's office and she says "I'm sorry,but there's no use in our talking.I'm satisfied with my current suppliers.Thanks for coming by." You should use a _____ question to move the conversation from the negative ground to a more positive condition.
A) direct
B) nondirective
C) rephrasing
D) directional
E) redirect
Correct Answer:

Verified
Correct Answer:
Verified
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