Multiple Choice
Lee sells industrial-sized refrigeration units.Her prospective buyer's face looks tense,and his forehead is wrinkled.The buyer is avoiding looking at Lee's eyes and he has his arms crossed over his chest.Lee should:
A) ask closed-ended questions.
B) apologize for her intrusion and leave.
C) let the buyer know that she is aware that something is bothering him.
D) assume the buyer has reached the interest stage.
E) continue her presentation with added pressure.
Correct Answer:
Verified
Correct Answer:
Verified
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