A Salesperson Can Minimize Exposure to Costly Misrepresentation and Breach

Multiple Choice

A salesperson can minimize exposure to costly misrepresentation and breach of warranty lawsuits if the salesperson:

A) never negotiates.
B) avoids win-win sales situations.
C) never sells customers more than they want.
D) thoroughly educates customers before making a sale.
E) offers opinions when customers ask what results to expect from a product.