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When Nada's Boss Informed Her That She Must Work This

Question 7

Multiple Choice

When Nada's boss informed her that she must work this weekend,her scheduled weekend off,Nada felt furious.Instead of acting on her impulses and yelling at her boss,Nada decided to have a calm conversation with him concerning her days off.Nada utilized which of Goleman's aspects of emotional intelligence?


A) Self-awareness
B) Self-regulation
C) Motivation
D) Empathy
E) Social skills

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