For Firms Such as CarMax,information Systems Have Been a Source

Multiple Choice

For firms such as CarMax,information systems have been a source of competitive advantage.Their proprietary information system captures,analyzes,interprets,and disseminates information about all cars on the CarMax lot.Which of the following can be attributed to this information system?

A) decrease in uncertainties in hard to forecast areas such as inventory management
B) decrease in operational efficiency
C) reduced customer service
D) decrease in sales