Management Innovations Such as Total Quality,benchmarking,and Business Process Reengineering Cannot

Multiple Choice

Management innovations such as total quality,benchmarking,and business process reengineering cannot lead to sustainable competitive advantage because:

A) companies that have implemented these techniques have lost money
B) there is no proof that these techniques work
C) they cost too much money and effort to implement
D) every company is trying to implement them and hence it does not make a company different from others