Susan,a Highly Skilled Office Worker,came Home with a Personal Computer

Multiple Choice

Susan,a highly skilled office worker,came home with a personal computer she had just purchased.Her husband Bill soon discovered that Susan did not know how to use half the features of the computer or its software.This is most likely due to the fact that

A) the company's market research findings are faulty.
B) the company has added features faster than customer requirements.
C) those features do not really work.
D) Susan is not a part of the company's target market.