Management at Hottie Potatee, a Nationwide Potato Bar Chain, Believes

True/False

Management at Hottie Potatee, a nationwide potato bar chain, believes that its customers value a predictable and consistent level of service and quality. When customers stop at one of its potato bars anywhere in the U.S., they should know what to expect in terms of menu, price and quality. In order to maintain this consistency, Hottie Potatee should adopt a decentralized organization.