Multiple Choice
Which of the following statements about business-value-added activities (BVAs) is true?
A) BVAs reflect the same processes in all organizations.
B) A process map will not reflect BVAs because such activities are not essential to process performance.
C) BVAs are actually value-added activities of an organization that relate to administrative processes.
D) It is impossible to eliminate all BVAs in an organization.
Correct Answer:
Verified
Correct Answer:
Verified
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