CarMax Dealers Have Adopted a "No-Hassle, No-Haggle" Sales Policy That

Multiple Choice

CarMax dealers have adopted a "no-hassle, no-haggle" sales policy that eliminates the need for negotiating. Instead, all customers are offered the same price. Test drives, financing, trade-ins, and leasing are all offered to encourage customers to purchase a car. Which utility does CarMax best provide?

A) product
B) form
C) convenience
D) service
E) possession