In the Context of a Supply Chain, Customer Service Refers

Multiple Choice

In the context of a supply chain, customer service refers to

A) adhering to the belief that the customer is always right.
B) satisfying the customers' needs no matter what the price.
C) accepting full liability if a product fails to meet a customer's expectations.
D) the ability of logistics management to satisfy users in terms of time, dependability, communication, and convenience.
E) the ability of logistics management to satisfy users in terms of product, price, promotion, and place.