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    Exam 6: Communication, Coaching, and Conflict Skills
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    The First Step in the Oral Message-Sending Process Is
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The First Step in the Oral Message-Sending Process Is

Question 10

Question 10

Multiple Choice

The first step in the oral message-sending process is:


A) state your communication objective.
B) develop rapport.
C) transmit your message.
D) check the receiver's understanding.

Correct Answer:

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