Multiple Choice
An employee has mismanaged a client relationship and lost the client.As the manager,you want to use a self-evaluation type of coaching feedback.Which of the following might apply?
A) "I told you to be careful with that relationship."
B) "I guess that this just shows why we emphasize training."
C) "When you lose clients, that makes me frustrated."
D) "Why do you suppose that client dropped us and went to our competitor?"
Correct Answer:
Verified
Correct Answer:
Verified
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