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    Selling Through Service
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    Exam 10: Objections Address Your Prospects Concerns
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    Describe the 5-Step Process Used in Dealing with Difficult Customers
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Describe the 5-Step Process Used in Dealing with Difficult Customers

Question 37

Question 37

Essay

Describe the 5-step process used in dealing with difficult customers.

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1.Stop,look,and listen.
2.Iden...

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