True/False
Some people think that a poorly devised bad-news letter from a person who hasn't established his or her credibility with the audience can actually hurt a company but everyone knows that a company is bigger than the reputation of one person - such as the person who may or may not be credible - so there is little concern,overall,for who is responsible for the delivery of a bad- news message.
Correct Answer:
Verified
Correct Answer:
Verified
Q1: Because negative messages can seem intensely personal
Q2: What are three things you should do
Q3: What are five guidelines to observe when
Q4: A message organized on the direct approach
Q5: Companies often have policies on reference letters
Q7: In a crisis situation,it is important for
Q8: In a crisis it is important to
Q9: A neutral lead-in to bad news is
Q10: Avoid words such as wrong,fault,and unfortunately because
Q11: When terminating an employee's employment,avoid statements that