Companies That Engage in Mass Customization

Multiple Choice

Companies that engage in mass customization:

A) tend to have a relatively low production volume.
B) tend to have a high production volume that involves highly standardized end-products.
C) tend to have a high production volume,many standardized components,and customer-specified combinations of components.
D) tend to have a high production volume,many unique components,and customer-specified combinations of components.
E) could be typified by the refining operations of Shell Oil.