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What Is the Difference Between SCM and CRM

Question 94

Multiple Choice

What is the difference between SCM and CRM?


A) CRM records information about products and services; SCM records information about customers
B) CRM stores and processes transactional information; CRM stores and process business intelligence
C) SCM manages product information; CRM manages customer information
D) CRM records and processes operational data; SCM records and processes tactical information

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