Multiple Choice
What is differentiation in Porter's strategy to surpassing the competition?
A) Creating a unique culture with your customer base
B) Offering a product or service that is perceived as being "unique" in the marketplace
C) Providing purchasing history for individual customers and allowing them to compare their history to others
D) Developing a unique working environment; one that incorporates IT to allow for efficient and off-site working
Correct Answer:

Verified
Correct Answer:
Verified
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