Yesterday,Lorinda Overheard a Surprisingly Unpleasant Encounter Between the Manager of the Hardware

Multiple Choice

Yesterday,Lorinda overheard a surprisingly unpleasant encounter between the manager of the hardware store where she works and a sales rep who sells a well-known line of tools.The rep insisted that his tools should be more prominently displayed and that a better assortment would mean more sales.The manager had other plans and told him so,and the conversation turned into a loud argument.What Lorinda observed was an example of:

A) sales tactics.
B) supply chain conflict.
C) retail strategy tension.
D) passive aggressive behavior.
E) a failure of CPFR processes.