In the Reengineering Process,the First Step Is Setting Goals and Developing

Multiple Choice

In the reengineering process,the first step is setting goals and developing a strategy.The second step is

A) starting with a clean slate to re-create the organization.
B) emphasizing top management's commitment to reengineering.
C) implementing the chosen strategy across the organization.
D) optimizing top-down and bottom-up perspectives.
E) creating a sense of urgency among managers.