When a Plant Manager Who Is Trying to Reduce Turnover

Multiple Choice

When a plant manager who is trying to reduce turnover of production workers notices that turnover has decreased by 10 percent four months after he instituted a new training program,at which step in the rational decision-making process is this manager?

A) Evaluating the results
B) Identifying alternatives
C) Recognizing the decision situation
D) Selecting the best alternative
E) Developing a set of alternatives