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    Fundamentals of Management Study Set 2
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    Exam 15: Managing Operations, quality, and Productivity
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    The American Society for Quality Control Defines Quality as the Totality
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The American Society for Quality Control Defines Quality as the Totality

Question 49

Question 49

True/False

The American Society for Quality Control defines quality as the totality of features and characteristics that impact on the ability of a product or service to satisfy needs.

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