One of the Characteristics That Distinguish a Manufactured Product from a Service

Multiple Choice

One of the characteristics that distinguish a manufactured product from a service product is which of the following?

A) Customers are always directly involved in creating the output
B) Customers often directly interact with manufacturing workers
C) A manufactured product is a tangible,physical item
D) Customers can purchase the identical service product from a number of outlets
E) A service product is superficial