Omega Cleaning Corp

Multiple Choice

Omega Cleaning Corp.wants to use the house of quality matrix in designing and developing a new vacuum cleaner.The use of house of quality is most likely to:

A) provide a common language and framework for members of a project team to use.
B) blur the relationship between product attributes and customer requirements.
C) conceal the competitive shortcomings of the company's existing products.
D) hide design trade-offs.