Multiple Choice
Quality control is best defined as the company's efforts to:
A) prevent or correct defects in its goods or services or to improve them in some way.
B) produce goods that are of the same quality as the competitor's goods.
C) control all whistle-blowing activities so as to maintain the positive image of the company.
D) let employees know that they will be penalized for any complaints related to the quality of their goods or services.
Correct Answer:
Verified
Correct Answer:
Verified
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